Our new fees are based on premium service: (effective 7/1/22)
* compare the cost of  family member time off work or payment to a basic private caregiver
* a higher level of expertise and care than a typical driver,  riding in style safely during a pandemic
* updates to family about status, physical assistance during a one-on-one outing
* the physical ease and decreased stress of being able to wheel into a ramp accessible van 
* our staff can navigate the growing Austin Area traffic for you 

PICKUP SERVICE $48/HR

OPTION 1




WAITING

If you are independent with your mobility and only need transport OR  If you have a family member to go with you

  • We will wait outside during your appointment and are ready to roll once you finish.

  • Total cost is calculated from pickup time to dropoff back  at home.

OPTION 2




STAGGER

Staggered dropoff with another client, we drop you off then return later for pickup 

  • Return Surcharge ($25-30) will be applied for going back and forth (waiting time is not charged)

  • This option is generally less costly, can only be applied in some cases where destinations are similar/nearby

  • Sometimes there is more wait time for pickup, 15-30 min

OPTION 3




SPECIAL
APPOINTMENTS

 

For dialysis, infusions chemo, surgeries, procedures, imaging, banking/legal meetings 

  • These typically last 1.5+ hrs from start to finish

  • we can help you check in, and then return at a designated time when you are finished.

  • We custom schedule 2 pickups/dropoffs, the waiting time for pickup is affected by how accurate the actual finishing time is compared to designated scheduled time

  • Pricing is similar to OPTION 2

PLEASE




REMEMBER

Our wait time at your appointment affects other bookings. We are often at the mercy of traffic patterns, accidents and road construction as well as how on time your medical office is running!

Sometimes other clients' appointments are changed with little notice and we try to make it work as well as we can!

TRIP FEE: This is your base fee and depends on how far you live from Austin ($5-$40). It covers the time and resources to drive to your home and get back to Austin after your ride. Trip fees apply to most rides.

FULL




SERVICE

If you would like us to stay with you during your appointment, we can customize that as well at

$72/hr

  • This option benefits those who need physical assistance, note taking or advocacy if attending appointments alone

  • If you are an adult child living in a different city than a parent needing care, please let us know if you want to be "present" on speaker or video phone during an appt

  • The full service rate applies during the appointment , not the whole outing

  • Peace of mind is everything ...

HOSPITAL




TO HOME

Schedule your ride home from the hospital. 

$90 Flat - Austin Area

$140 - Surrounding area

  • Fee includes:

    • loading and transporting your belongings

    • coordinating with family, hospital nurse or social worker

    • making sure you are "tucked in" to being home again

    • returning home can be one of most hectic times

    • if you have home health starting, we can give them a call to notify them you are home

AIRPORT




RUN

Schedule your ride to or from the airport. 

$130 Flat - Austin Area

one way, plus trip fee

  • Fee includes:

    • home pickup time relative to flight departure

    • luggage assist

    • assist to checkin or coordinate with TSA Cares if needed

    • stay with you up to TSA point where un-ticketed people cannot pass

  • Separate booking for return to include: 

    • flight pickup, waiting in cell phone lot

    • baggage assist and closest exit pickup

    • drive can park and meet at baggage if needed

SCHEDULING

The quickest way to reach Elsa for scheduling is by text. We don't have a receptionist so if we are driving it is not safe to answer the phone. We will call or text you back when we arrive at our destination and check in our client. 

 

Often, you may get a text from Elsa as a response to your voicemail. This helps you have a visual record of the information we discuss. Often we don't answer the phone if we are inside of a medical office.

If you don't respond to a text, we will know to call you. Sometimes texting is not your thing, no problem!

   Special Events    - 

    -   Out of Town Service

We do out of town service all over Texas. This requires planning ahead for a full day of availability. Trips can be one way or round trip and are customizable!

 

If you want to book family dinners or wedding transport, pricing is similar to OPTION 3 above.

Weekend surcharge applies.

You may email directly or use the contact form below.

elderwheelsatx@gmail.com

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