Our new fees are based on personalized service: (effective 7/1/22)
* compare the cost of family member's time off work or payment to a private caregiver
* a higher level of expertise and care than a typical driver, riding in style safely
* updates to family about status, physical assistance during a one-on-one outing
* the physical ease and decreased stress of being able to wheel into a ramp accessible van or transfer in to a small SUV
* our staff can navigate the growing Austin Area traffic for you , construction and all!
PICKUP SERVICE $48/HR
If you are independent with your mobility and only need transport OR If you have a family member to go with you
We will wait outside during your appointment and are ready to roll once you finish.
Total cost is calculated from pickup time to dropoff back at home.
This option works best for quick appointments (ie. lab draws, chiropractic appointments or if you simply don't want to wait for a pickup.
Typically more expensive than Options 2 and 3 if you have a longer appt.
Staggered dropoff with another client, we drop you off then return later for pickup
Return Surcharge ($25-30) will be applied for going back and forth (your waiting is not charged additionally, the time resumes when we return for pickup home).
This option is generally less costly, can be applied in some cases where destinations are similar/nearby
Sometimes there is more wait time for pickup, 15-30 min, sometimes we are back before you know it!
For dialysis, infusions chemo, surgeries, procedures, imaging, banking/legal meetings
These typically last 1.5+ hrs from start to finish
we can help you check in, and then return at a designated time when you are finished.
We custom schedule 2 pickups/dropoffs, the waiting time for pickup is affected by how accurate the actual finishing time is compared to designated scheduled time
Pricing is similar to OPTION 2
Our wait time at your appointment affects other bookings. We are often at the mercy of traffic patterns, accidents, weather and road construction as well as
how on time your medical office is running!
Sometimes other clients' appointments are changed with little notice and we try to make it work as well as we can!
TRIP FEE: This is your base fee and depends on how far you live from Austin ($5-$40). It covers the time and resources to drive to your home and get back to Austin after your ride. Trip fees apply to all rides.
If you would like us to stay with you during your appointment, we can customize that as well at
This option benefits those who need physical assistance, note taking or advocacy if attending appointments alone
If you are an adult child living in a different city than a parent needing care, please let us know if you want to be "present" on speaker or video phone during an appt
The full service rate applies during the appointment , not the whole outing
Peace of mind is everything ...
Schedule your ride home from the hospital.
$90 Flat - Austin Area
$140 - Surrounding area
both options add trip fee
Flat fee includes:
loading and transporting your belongings
coordinating with family, hospital nurse or social worker
making sure you are "tucked in" to being home again
returning home can be one of most hectic times
if you have home health starting, we can give them a call to notify them you are home
Schedule your ride to or from the airport.
$130 Flat - Austin Area
one way, plus trip fee
home pickup time relative to flight departure
assist to checkin or coordinate with TSA Cares if needed
stay with you up to TSA point where un-ticketed people cannot pass
Separate booking for return to include:
flight pickup, waiting in cell phone lot
baggage assist and closest exit pickup
driver can park and meet at baggage if needed
The quickest way to reach Elsa for scheduling is by text. We don't have a receptionist so if we are driving it is not safe to answer the phone. We will call or text you back when we arrive at our destination and check in our client.
Often, you may get a text from Elsa as a response to your voicemail. This helps you have a visual record of the information we discuss. Often we don't answer the phone if we are inside of a medical office.
If you don't respond to a text, we will know to call you. Sometimes texting is not your thing, no problem!
Special Events -
- Out of Town Service
We do out of town service all over Texas. This requires planning ahead for a full day of availability. Trips can be one way or round trip and are customizable!
If you want to book family dinners or wedding transport, pricing is similar to OPTION 3 above.
Weekend surcharge applies.
You may email directly or use the contact form below.